FAQs for Shower Accessories

Q) Do MX supply the Public?

A) No. You need to hold a trade account with MX or visit our preferred spares supplier (showershopuk.com) here.

Q) Do you offer an Installation service for your Showers?

A) No, we don't supply or recommend any installers.

Q) How do I clean My Showerhead?

A) Under Product support on the MX website you will find a category called 'Care For Your Product', this will give you all the details you would need.

Q) I have an MX/Neptune Electric Shower, which side is the water inlet supply?

A) MX Showers are on the right hand side and Neptune are on the left hand side.

Q) What is the diameter of my riser rail?

A) Under 'Products', then 'Shower Accessories' on the MX website, you will find the riser rails; each product has details of the rail diameter.

Q) I have an MX preformed curtain rail and need to know what the pack should consist of?

A) Straight rails consist of: hooks, gliders, end brackets and screw pack. Curved rails consist of: hooks, gliders, end brackets, ceiling support and screw pack.

Q) Are your products WRAS approved?

A) Yes, they are all made from WRAS approved materials.

Q) I need spares where can these be purchased?

A) The MX preferred spares supplier is (showershopuk.com). Click here to visit them.